Ezaypay Solution provides digital financial services through banking and payment networks, therefore successful transactions once processed are generally non-refundable.

Users are advised to verify transaction details carefully before initiating any service request.In cases where a transaction fails but the amount is deducted, the refund process depends on the respective banking partner, payment gateway or service provider.

Eligible refunds are usually processed automatically within the applicable settlement period defined by the service network.If any service-related amount remains unresolved beyond the normal processing time, users may contact Ezaypay support with transaction details for review and assistance.

Refund eligibility is subject to transaction status verification and partner confirmation.Subscription fees, onboarding charges or service activation fees, if applicable, are non-refundable once the service has been activated or processed.Ezaypay reserves the right to review refund requests and take final decisions based on transaction logs, service records and compliance requirements.